Businesses & professional firms
Companies without a full in-house IT team that want reliable systems, sensible spending and someone accountable when things go wrong.
NewAI consulting & business automation
Technology that moves your business forward
Network Resource manages, secures and modernizes the technology Bay Area businesses run on — with dependable IT support, independent consulting, cybersecurity, cloud services and practical automation, delivered by local engineers.
Fig. 01 — Coverage
On call 24/7
37.8°N
37.6°N
122.4°W
122.2°W
North BaySan Francisco415-513-5803
East BayBerkeley510-868-0286
PeninsulaPalo Alto650-325-3335
South BaySunnyvale408-748-7580
1998Supporting Bay Area organizations since
97%Consistent client retention rate
24/7On-call support when something breaks
4Offices across the Peninsula, South, North and East Bay
● Certified partners
Certified with the platforms your business already runs on.
01 Who we are
Since 1998, we've been the outsourced IT department for Bay Area organizations that would rather run their business than run their servers.
Who we helpA
Small and medium-sized organizations of roughly 5 to 200 computers across the private, public and education sectors — one office or several.
How we workB
Business sense paired with technical depth. Technology is a means to your goals, so every recommendation starts with what your business actually needs.
Our standing promiseC
We never try to sell you on specific hardware, software or technology. Our advice is independent — and so is our company.
No exclusive vendor relationships. Independently owned.02 Services
Everything your technology needs. One accountable team.
From fixed-fee monthly support to complex projects and office moves — across Windows, Apple, Linux and network environments, with no vendor lock-in.
Managed IT Services
Proactive monitoring, maintenance and troubleshooting for your servers, workstations and people — with unlimited support at a fixed monthly rate, so small problems never turn into lost days.
- Windows and Apple server support
- Workstation maintenance, installs and troubleshooting
- Exchange, Google Apps and SQL support
- NR Remote and NR Complete plans, priced by device count
Cybersecurity
Know exactly where your business is exposed — and close the gaps. We assess, harden and keep watch over the systems that protect your data.
- Site assessments and security analysis
- Cisco and SonicWall certified firewall management
- Secure remote access for your team
- Backup, disaster-recovery and incident reviews
Cloud Services
Email, files and collaboration moved to the cloud — planned carefully, migrated without disruption, and properly managed afterwards, so your team can work securely from anywhere.
- Migration analysis, planning and deployment
- Exchange and Google Apps email and collaboration
- Redundancy, backup and secure remote access
- Ongoing administration once you've moved
Network Infrastructure & Office Relocation
Switches, routers, firewalls, power and wiring — designed, installed and upgraded. Moving offices? We've moved many companies and have never been the cause of a move delay.
- Network design, installation and upgrades
- An account manager and two engineers on every move
- Fixed-cost estimate, with your network backed up first
- Documented with diagrams for future maintenance
IT Consulting
Independent guidance on where your technology should go next. We review how information is created, shared and stored — company-wide or in one department — then recommend specific, practical changes.
- Business needs analysis and IT assessment
- Information-management policies and standards
- Solution design and project management
- Help adopting new tools — securely and affordably
AI Consulting & Business Automation
Practical AI for everyday operations — from finding where it genuinely helps, to rolling out tools like Microsoft Copilot and ChatGPT securely, to automating the repetitive work your team shouldn't be doing by hand.
- AI readiness assessments
- ChatGPT and Microsoft Copilot integration
- Business process automation
- Employee training and ongoing support
03 New — AI consulting & automation
Make AI work for your business.
Discover practical ways to use artificial intelligence and automation to reduce repetitive work, improve productivity and make everyday operations more efficient — rolled out by the team that already knows your systems and keeps them secure.
Example workflowProcessing vendor invoices, without the data entry
Human in the loop
TriggerInvoice arrives
A PDF lands in your shared accounts inbox.
AIAI reads it
Vendor, amount, due date and PO number are extracted.
AutomatedChecked against rules
Matched to the purchase order; anything unusual is flagged.
Human reviewA person approves
Your team only sees what needs judgment.
AutomatedPosted to accounting
Logged in your system with a full audit trail.
Your team handles the exceptions, not the data entry.Illustrative example — every workflow is designed around your systems and approval rules.
- 01AI Readiness Assessments
Where AI fits in your business, what your data and systems need first, and where it doesn't belong.
- 02ChatGPT & Microsoft Copilot Integration
Set up securely and connected to the tools your team already uses every day.
- 03Business Process Automation
Hand off repetitive data entry, routing, follow-ups and reporting.
- 04AI-Powered Workflow Improvements
Rework everyday processes around what AI does well — keeping people where judgment matters.
- 05Employee AI Training
Hands-on sessions so your staff use AI tools confidently, productively and safely.
- 06Implementation & Ongoing Support
Monitored, maintained and improved over time — just like the rest of your IT.
04 Why Network Resource
A partner that's accountable for the outcome.
Independent advice
No exclusive vendor ties and no products to push. Recommendations start with your goals and your budget.
Predictable, flat-fee support
Fixed monthly rates based on your servers and workstations, so IT stops being a surprise expense.
On call around the clock
Support is available 24/7, so problems are dealt with when they happen — not the next business day.
Local engineers
Teams on the Peninsula and in the South, North and East Bay — close enough to be on site when it matters.
Proactive, not reactive
Monitoring, remote management and maintenance that catch issues before they turn into downtime.
A real sense of urgency
One of our core values: decisions, action and follow-through that keep pace with your business.
05 How we work
From first conversation to ongoing support.
Understand
We learn how your business works, where technology gets in the way, and what you need it to do next.
Assess
We evaluate your network, systems and security, and show you clearly where the risks and opportunities are.
Implement
We deliver practical solutions on a fixed scope, documented so you always know what's in place.
Support
We stay on as your IT team — maintaining, monitoring and improving things as your business grows.
06 Who we serve
Built for growing Bay Area organizations.
We support organizations of roughly 5 to 200 computers in the private, public and education sectors — teams that depend on their technology but don't want to run it themselves.
Public organizations
Teams that need dependable infrastructure, clear documentation and responsive support they can plan around.
Schools & education
Staff and students kept connected and secure, on networks and devices that are maintained rather than patched together.
Common reasons organizations call us
No in-house IT
Moving or expanding offices
Aging servers or network
Security concerns
Getting started with AI
● Free network assessment
Let's build a better technology environment for your business.
Tell us about your current IT challenges, an upcoming move or project, or where you think AI could help. We'll start with a free network assessment and give you a straight answer on what's worth doing.
Toll free 800-334-6980Email sales@networkresource.com